# Product Updates

Updates, releases, and lessons from our work, filed under product updates.

Short write-ups from our own work: what we built, what went wrong and what we changed. Pick a topic to narrow the list.

- [All](https://wisdomengineers.ie/insights/)
- [Analytics](https://wisdomengineers.ie/insights/tag/analytics/)
- [Announcements](https://wisdomengineers.ie/insights/tag/announcements/)
- [Compliance](https://wisdomengineers.ie/insights/tag/compliance/)
- [Facility Management](https://wisdomengineers.ie/insights/tag/facility-management/)
- [Privacy](https://wisdomengineers.ie/insights/tag/privacy/)
- [Product Updates](https://wisdomengineers.ie/insights/tag/product-updates/)
- [Vendor Management](https://wisdomengineers.ie/insights/tag/vendor-management/)

## Latest posts

Open one to read the whole story.

### [The Same Dead End Three Times](https://wisdomengineers.ie/insights/the-same-dead-end-three-times/)

6 August 2026

We built a setup step no customer could finish, fixed it, and then found the identical fault twice more in the same release.

[Read the post](https://wisdomengineers.ie/insights/the-same-dead-end-three-times/)

### [The Thumb on the Scale](https://wisdomengineers.ie/insights/the-thumb-on-the-scale/)

3 August 2026

We introduced a charge for contractors to change the order buyers saw suppliers in. We wrote that into the terms before anyone asked us to.

[Read the post](https://wisdomengineers.ie/insights/the-thumb-on-the-scale/)

### [A Tier Nobody Could Buy](https://wisdomengineers.ie/insights/a-tier-nobody-could-buy/)

2 August 2026

We priced a product, wired it to a payment processor and shipped it. There was no link to the page that sold it.

[Read the post](https://wisdomengineers.ie/insights/a-tier-nobody-could-buy/)

### [A Number We Made Worse](https://wisdomengineers.ie/insights/a-number-we-made-worse/)

29 July 2026

We changed how Handee scored on-time completion, and the score went down.

[Read the post](https://wisdomengineers.ie/insights/a-number-we-made-worse/)

### [A Release With No Features in It](https://wisdomengineers.ie/insights/a-release-with-no-features/)

25 July 2026

We spent a whole release of Handee on work no customer would have asked for.

[Read the post](https://wisdomengineers.ie/insights/a-release-with-no-features/)

### [Measuring Without Collecting](https://wisdomengineers.ie/insights/measuring-without-collecting/)

23 July 2026

We gave away a paid feature on Handee.

[Read the post](https://wisdomengineers.ie/insights/measuring-without-collecting/)

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## Where to start

Two ways in. Pick whichever suits you.

### Talk to a founder.

Tell us what's eating your week. You leave with an honest answer on whether we can help, and where we would start. No preparation needed.

[Book a free 30-minute call (opens Google Calendar)](https://calendar.app.google/68i8SZpvW5XfCv2n6)

### Prefer to write?

Tell us the problem in your own words: what takes the time, who it affects and what you have tried so far. A founder will reply within 24 hours.

[Write to us](https://wisdomengineers.ie/contact/)