The Same Dead End Three Times
We built a setup step no customer could finish, fixed it, and then found the identical fault twice more in the same release.
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The Thumb on the Scale
We introduced a charge for contractors to change the order buyers saw suppliers in. We wrote that into the terms before anyone asked us to.
Read the postA Tier Nobody Could Buy
We priced a product, wired it to a payment processor and shipped it. There was no link to the page that sold it.
Read the postA Number We Made Worse
We changed how Handee scored on-time completion, and the score went down.
Read the postA Release With No Features in It
We spent a whole release of Handee on work no customer would have asked for.
Read the postWhere to start
Two ways in. Pick whichever suits you.
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